Last updated
September 16, 2026
Jazzamatazz Inc. (“Jazzamatazz,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit costumesbyjazzamatazz.com (the “Website”), contact us, request or maintain an account, request printed catalogues, place an order, or otherwise interact with us.
We handle personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable provincial privacy laws, including Quebec’s Act respecting the protection of personal information in the private sector where applicable.
Jazzamatazz Inc. has designated a Privacy Officer who is accountable for our privacy practices. Contact information is provided in Section 22.
Personal information is information about an identifiable individual, such as a name, email address, telephone number, mailing address, account information, online identifiers, order information or other information that can reasonably be associated with an identifiable person.
Much of the information we receive relates to a dance studio, school, business or organization rather than an individual. However, information about an identifiable person acting on behalf of an organization, such as a studio owner’s or staff member’s name, contact information, account activity or communications, may be personal information.
When you contact us, request an account, maintain an account, request printed catalogues or place an order, we may collect information such as:
If you provide personal information about another individual, you are responsible for ensuring that you have the authority to do so.
Jazzamatazz exclusively serves dance studios, schools, organizations and skating clubs.
When you request or maintain an account, we may collect and retain information such as:
Account applications are reviewed against our eligibility requirements. Submission of an application does not guarantee approval. Jazzamatazz Inc. may approve, decline, suspend or close accounts in accordance with our business policies and applicable law.
Jazzamatazz does not automatically mail printed catalogues when an account is approved, and printed catalogues are not sent to applicants who are not approved for an account.
After an account is approved, the account holder may be invited to provide a daytime mailing address if they would like to receive hard-copy catalogues.
If you choose to request printed catalogues, we use the mailing information you provide to process and fulfill that request and to communicate with you about delivery where necessary.
When you place an order, we may collect and retain information such as:
Orders may be submitted through the Website or through other ordering methods offered by Jazzamatazz.
Payment card information is not collected or processed through this Website, and orders submitted through the Website do not involve online payment processing.
Payments and payment arrangements are handled separately from the Website. Where payment-related information is provided directly to Jazzamatazz outside the Website, it is used only as reasonably necessary to process and administer the applicable transaction and maintain required business records.
For your security, please do not include full payment card information in Website forms or ordinary email unless Jazzamatazz has specifically provided an appropriate method for submitting that information.
When you visit the Website, our Website systems and service providers may automatically collect certain technical and usage information, including:
We use this information primarily to operate and secure the Website, troubleshoot technical issues, measure Website performance and understand how visitors interact with the Website.
We may use personal information to:
We limit the collection and use of personal information to what is reasonably necessary for the identified purposes. We do not sell or rent your personal information.
We obtain consent for the collection, use and disclosure of personal information where required by applicable law.
The appropriate form of consent may depend on the circumstances, sensitivity of the information and reasonable expectations of the individual. Consent may be express or implied where permitted by law.
For example, when you voluntarily submit a Contact form or account application, we may use the information you provide for purposes reasonably connected with that submission. When an approved account holder voluntarily provides a daytime mailing address after requesting printed catalogues, we use that address to fulfill the catalogue request.
You may withdraw consent to certain uses of your personal information, subject to reasonable notice and applicable legal, contractual, operational or record-keeping requirements.
Withdrawal of consent may affect our ability to provide certain services or maintain certain account features.
We use Google Analytics 4 (GA4) to understand how visitors use the Website and to improve its content, performance and usability.
Google Analytics may collect information such as:
We use GA4 Enhanced Measurement. Depending on Website configuration and visitor activity, this may measure interactions such as page views, scrolling, outbound link clicks, site searches, file downloads and form start or submission events.
Our Google Analytics configuration is not intended to send information that directly identifies you, such as your name, email address or the information you type into Website forms.
Google Analytics processes IP addresses during data collection for purposes such as deriving geographic information. Google states that GA4 does not log or store IP addresses.
Jazzamatazz Inc. does not currently use Google Analytics for Google Ads remarketing or targeted advertising.
Google Analytics may use cookies or similar technologies. You may restrict or delete cookies through your browser settings, and Google provides tools that allow users to opt out of certain Google Analytics measurement.
The Website uses or may use cookies and similar technologies to operate properly, maintain security, support account and ordering functionality and understand how visitors use the Website.
These technologies may include:
Essential and functional technologies: Used for Website security, account logins, sessions, shopping cart or ordering functionality and other features necessary for the Website to operate.
Analytics technologies: Used by Google Analytics to measure Website traffic and usage.
Third-party service technologies: Used in connection with services such as Google Maps and Google reCAPTCHA.
We do not currently use the Meta Pixel, Google Ads remarketing or similar advertising and cross-site remarketing technologies.
Most browsers allow you to manage, block or delete cookies. Blocking certain essential cookies may prevent account login, ordering or other Website functions from operating properly.
The Website includes an embedded Google Map to help visitors locate our business.
When you view or interact with the map, Google may receive technical information relating to your device and use of the map. Depending on your browser, device, permissions and Google settings, this may include your IP address, browser or device information, map interactions and location-related information.
Google’s handling of information through Google Maps is governed by Google’s applicable privacy practices and terms.
We use Google reCAPTCHA to help protect Website forms, account functionality and other Website features against spam, automated submissions, fraud and abuse.
reCAPTCHA may process technical and interaction information such as IP address, browser and device information, network information, cookies and interactions with the Website in order to assess potentially automated or abusive activity.
For reCAPTCHA customer data, Google provides the service as a processor acting on our behalf under its applicable Google Cloud terms and data-processing arrangements.
We use reCAPTCHA information for Website security, fraud prevention and abuse prevention.
Approved customers may receive access to restricted areas of the Website.
Account holders are responsible for protecting their login credentials and should not share their password or allow unauthorized individuals to use their account.
We may use login and account activity information to:
If you believe that your account has been accessed without authorization, please contact us promptly.
We may contact customers, prospective customers and account holders regarding their inquiries, applications, accounts, catalogue requests, orders, product availability, production information or ongoing business relationship with Jazzamatazz Inc.
From time to time, we may also send information about new collections, catalogues, events, promotions, availability or other Jazzamatazz news where we have appropriate consent or are otherwise permitted to do so under applicable Canadian law.
Commercial electronic communications are sent in accordance with applicable requirements, including Canada’s Anti-Spam Legislation (CASL) where applicable.
Where required, promotional electronic communications will provide an appropriate way to unsubscribe.
Unsubscribing from promotional communications will not prevent us from sending communications reasonably necessary for an existing account, catalogue request, order, customer service matter, security issue or other transactional purpose.
Jazzamatazz Inc. does not sell or rent personal information.
We may disclose personal information to third parties where reasonably necessary to provide our services, operate our business or fulfill the purposes described in this Privacy Policy.
These third parties may include:
Website and technology providers: Providers that assist with website hosting, content delivery, data storage, backups, cybersecurity, technical support, email and Website maintenance.
Google: We use Google services including Google Analytics, Google Maps, Google reCAPTCHA and email services.
Shipping, postal and courier providers: Information such as a recipient’s name, organization and delivery address may be provided where necessary to deliver orders or requested printed catalogues.
Professional advisers: Information may be provided to accountants, legal advisers, insurers, consultants or other professional advisers where reasonably necessary.
Government, regulatory and legal authorities: Information may be disclosed where required or permitted by applicable law, court order or legal process, or where reasonably necessary to protect our rights, investigate fraud or misuse, or protect people or property.
Parties involved in a business transaction: If Jazzamatazz Inc. is involved in a merger, acquisition, sale, financing, restructuring or other business transaction, information may be disclosed where reasonably necessary to evaluate or complete the transaction and subject to applicable privacy requirements.
Service providers are expected to handle information only as necessary to provide their services and subject to applicable legal and contractual safeguards.
Some service providers used by Jazzamatazz Inc., including certain Google and technology services, may process, store or access personal information outside Ontario or outside Canada, including in the United States or other jurisdictions.
Information processed in another jurisdiction may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement or governmental authorities in accordance with those laws.
Jazzamatazz Inc. remains responsible for personal information under its control and takes reasonable steps to ensure service providers handling personal information on our behalf provide appropriate protection.
Where additional assessments, contractual protections or other measures are required by applicable privacy law before information is communicated outside a particular jurisdiction, we will take reasonable steps to meet those requirements.
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, accounting, administrative, operational and business requirements.
Retention periods vary depending on the type of information and the circumstances.
For example, customer account and order information may be retained during the customer relationship and for a reasonable period afterward to:
Certain transaction, accounting and supporting business records may be required to be retained for six years or longer under applicable Canadian tax laws.
Information that is no longer reasonably required will be securely deleted, destroyed or anonymized where appropriate and subject to applicable legal requirements and technical limitations.
Some information may remain temporarily in secure backups until those backups are overwritten or deleted through normal backup procedures.
Jazzamatazz Inc. uses reasonable administrative, technical and organizational safeguards appropriate to the sensitivity of the personal information under our control.
These safeguards may include:
No Website, electronic transmission or data storage system can be guaranteed to be completely secure. While we take reasonable precautions to protect personal information, we cannot guarantee absolute security.
If Jazzamatazz Inc. becomes aware of a privacy or security incident involving personal information, we will take reasonable steps to contain and investigate the incident and reduce the risk of further unauthorized access or harm.
Where required by applicable law, we will report qualifying breaches to the appropriate privacy authority and notify affected individuals.
We maintain records of privacy breaches and confidentiality incidents where required by law.
Subject to applicable legal exceptions, you may request access to personal information Jazzamatazz Inc. holds about you and ask us to correct information that is inaccurate or incomplete.
To make a request, contact our Privacy Officer using the information in Section 22.
We may need to verify your identity before providing access to or correcting personal information.
Under PIPEDA, access requests are generally answered within 30 days, subject to extensions permitted by law. Access will be provided at minimal or no cost. If a permitted fee is contemplated, we will advise you of the approximate cost before proceeding.
If we cannot provide some or all of the requested information because a legal exception applies, we will explain the reason where required and permitted by law.
You may contact us to ask that personal information relating to you be deleted.
We will consider requests in accordance with applicable privacy laws and our legitimate business and record-keeping obligations.
We may need to retain certain information where reasonably necessary to:
When information no longer needs to be retained, we will take reasonable steps to delete, destroy or anonymize it where appropriate and permitted by law.
We take reasonable steps to ensure that personal information used for relevant business purposes is sufficiently accurate, complete and up to date.
Account holders are encouraged to keep their account, business, contact and delivery information current.
If your information changes or you believe information we hold about you is inaccurate, please contact us.
The Website and our services are intended for dance studios, schools, organizations and other business customers. Accounts are intended to be created and managed by adults authorized to act on behalf of the applicable organization.
We do not knowingly invite children to create accounts or submit account applications directly to us.
Because our products are dance costumes, a studio or account holder may occasionally provide information relating to an individual dancer when seeking sizing assistance, placing an order or communicating with us.
We ask studios and account holders not to provide unnecessary identifying information about individual dancers, particularly children, in order notes, forms or general communications. If information relating to a dancer is provided for a legitimate sizing, order or customer-service purpose, we use it only as reasonably necessary for that purpose and related record-keeping requirements.
If a parent or guardian believes that a child has provided personal information directly to us inappropriately, they may contact our Privacy Officer so that we can review the circumstances and take appropriate action.
The Website may contain links to websites, platforms or services operated by third parties.
When you leave our Website or interact directly with a third-party service, that third party’s privacy practices and terms may apply.
Jazzamatazz Inc. is not responsible for the privacy, security, content or practices of third-party websites and services that we do not control.
We encourage you to review the applicable privacy information before providing personal information to a third party.
We may update this Privacy Policy periodically to reflect changes to our Website, business operations, technology, services, privacy practices or legal requirements.
The current version will be posted on the Website and will display its applicable “Last Updated” date.
Where a change materially affects how personal information is handled and additional notice or consent is required by law, we will take reasonable steps to provide that notice or obtain the required consent.
We encourage you to review this Privacy Policy periodically.
Jazzamatazz Inc. is responsible for personal information under its control.
For questions about this Privacy Policy or our privacy practices, to request access to or correction of personal information, to withdraw consent where applicable, to request deletion where available, or to raise a privacy-related concern or complaint, please contact:
Privacy Officer
Jazzamatazz Inc.
4-2330 Southfield Road
Mississauga, Ontario L5N 2W8
Canada
Email: costumesbyjazzamatazz@gmail.com
We will review privacy questions and complaints and take reasonable steps to address legitimate concerns.
If you are not satisfied with our response, you may have the right to make a complaint to the Office of the Privacy Commissioner of Canada or, where Quebec privacy law applies, the Commission d’accès à l’information du Québec.